Support

Frequently Asked Questions

- Wondering which lighters work with the JointKeeper and JointKeeper Max or JointClipper?

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Our JointKeeper and JointKeeper Max are crafted to fit standard BIC lighters while the JointClipper works with a classic Clipper lighter. Make sure the lighter don't have any sticker or wrap (like any special edition BIC lighter). Should you have any questions or need further assistance, feel free to connect with us via our social media channels or drop us an email at support@shopfunkyforms.com. We're here to help!

- Can I count on my lighter staying firmly in position when using any of the JointKeepers?

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Absolutely! Both the JointKeeper and JointKeeper Max have been designed to provide a secure grip on your lighter while also allowing for easy removal and replacement. For the best results, make sure you're using the lighter that matches the product's requirements as described above.

- How to responsibly dispose of any product from the JointKeeper family?

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At FunkyForms, we're committed to sustainability, and this commitment extends to our products and their packaging. Crafted from plant-based materials, our products are almost entirely biodegradable. We recommend disposing the in an industrial or commercial compost facility. Before composting, please check with your local facility and prior to disposing, please remove the QR code label at the bottom of your Funky Forms product, as this specific element can not be composted.

We're dedicated to eco-conscious practices, and your participation in the disposal of our products responsibly is greatly appreciated! Stay tuned for additional products, as we continue to drive our commitment to the environment through sustainable products, materials, and packaging.

- How to keep your JointKeeper family products clean?

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You can maintain the cleanliness of products like the JointKeeper, JointKeeper Max, and JointSolo by following these cleaning steps:

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Gentle Hand Washing: Begin by rinsing the product under lukewarm water to remove loose debris and residue. You can use your hands or a soft-bristle brush for a gentle scrub.

Mild Detergent: Create a mixture of mild dish soap and water. Immerse the product in this soapy solution.

Soft Brush: Utilize a soft brush, such as a toothbrush, to gently scrub the product. Pay close attention to any crevices or hard-to-reach areas.

Rinse Thoroughly: After scrubbing, rinse the product under running water to eliminate all traces of soap residue.

Air Dry: Allow the product to air dry completely before using it again or storing it. Ensure that it's completely dry to prevent any moisture-related issues.

Avoid Harsh Chemicals: Refrain from using abrasive or harsh chemicals, as they can potentially harm the product's plant-based material.

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Keeping your JointKeeper products clean and well-maintained is essential for their longevity and performance.

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- Wondering which lighters work with the JointKeeper and JointKeeper Max?

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Our JointKeeper and JointKeeper Max are crafted to fit standard classic BIC lighters (stay tuned for compatibility with other brands and models in the near future). Make sure the lighter don't have any sticker or wrap (like any special edition BIC lighter). Should you have any questions or need further assistance, feel free to connect with us via our social media channels or drop us an email at hello.funkyforms@gmail.com. We're here to help!